FAQs…

Your order number is a 5-digit code. If you paid via PayPal it will be referred to as the Invoice ID, starting with a WC-

All order confirmations are automatically sent out after a transaction completes. We ask to please check all junk/spam/other folders.

If you have paid via PayPal your order number is the 5-digit Invoice ID, starting WC-, this is confirmation also that your order has gone through successfully.

We accommodate cats or dogs in our designs.

We accept all major credit/debit cards and Paypal payments.

As we use naturally occuring resource like pebbles, that does result in variation of colour/size.
Unfortunatley, we are unable to take specific request regarding pebble colour and size.

The offer must be applied in the same transaction.

If  you have already placed an order, and it hasn’t been dispatched, please call the office on 01253 607998, and we will do our best to assist.

For requests like this, we normally add a halo to the head.

When ordering, please specify in the personalisation boxes all names, and who the angel is and we will accommodate.

The frames hold an A4 size print.

Mainland UK orders are sent with Amazon 48 or 24 (express delivery) with full tracking and dispatch texts and emails provided.

Remote Areas (Northern Island/British Isles/Scottish Highlands) orders are sent with Yodel 48

**Tracking information is sent to the details submitted by customer(s) at point of purchase