Personalised Rainbow Pebble Picture Gift — Unique Hopeful Memory or Remembrance Gift UK

How long will it take for my order to be made and dispatched?

Standard orders are dispatched within 5–7 working days, express orders within 2–3 working days, and super express orders the next working day if you order before 12pm.

Collection from our studio may be available by prior arrangement.

How will my order be delivered?

Every order is sent tracked, and dispatch notifications will be sent via text or email. All delivery times are estimates. Please be advised that delays in the delivery service do occasionally take place; however, we do everything we can to assist in these cases.

DAISY MAISON CANNOT BE HELD RESPONSIBLE FOR DELAYS IN ADVERTISED DELIVERY TIMESCALES.

How will my order be packaged?

All orders are boxed or suitably packed in padded envelopes. Fragile items are protected from damage using environmentally friendly internal packaging. Where possible, we use recycled packaging materials.

Returns & Exchanges

As all of our products are handmade to order, items are non-refundable. In the unlikely event an item contains an error or sustains damage during delivery, we will replace it and cover postage costs for returning the faulty product. Return of items should be made via The Post Office, and packaging must be suitable to ensure damage does not occur during return transit. Where possible, original packaging should be used. Cost of return will be refunded by us immediately. We must be made aware of faulty/damaged items within 48hrs of receipt.

Additional information

We cannot take responsibility for incorrect delivery addresses entered at the checkout. Any loss caused by incorrect addresses, financial or otherwise, will be your responsibility, unless the negligence is ours. Orders are delivered by courier and are subject to the terms and conditions of these third parties.